Privacy Policy

1. Who We Are

Clens Cleaning Services operates the website clensclean.com and provides professional house cleaning services in San Diego, CA. Our mailing address is 9619 Chesapeake Dr #230, San Diego, CA 92123. You can reach us at 858-630-3150.

2. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number when you request a quote or book a service
• Home address and service details needed to provide cleaning services
• Payment information processed securely through our payment processor
• Communications you send us via email, phone, or contact forms

We also automatically collect certain information when you visit our website, including IP address, browser type, pages visited, and time spent on pages through cookies and similar tracking technologies.

3. Cookies and Tracking Technologies

Our website uses the following tracking technologies:

• Meta Pixel (Facebook Pixel): We use the Meta Pixel to measure the effectiveness of our advertising and to show relevant ads to people who have visited our site. Meta may use this data in accordance with their Data Policy. You can opt out of Meta ads targeting at facebook.com/ads/preferences.
• Vercel Analytics: We use Vercel Analytics to understand how visitors use our site. This data is anonymized and used only to improve site performance.

4. How We Use Your Information

• To provide, schedule, and improve our cleaning services
• To contact you with quotes, appointment confirmations, and service updates
• To process payments for services rendered
• To send marketing communications (you may opt out at any time)
• To improve our website and customer experience
• To comply with legal obligations

5. Sharing Your Information

We do not sell your personal information. We may share it with trusted service providers who assist us in operating our business (such as scheduling software, payment processors, and analytics services), all of whom are contractually obligated to keep your information confidential. We may also disclose information when required by law.

6. California Privacy Rights (CCPA)

California residents have the right to:

• Know what personal information we collect about you
• Request deletion of your personal information
• Opt out of the sale of personal information (we do not sell your data)
• Non-discrimination for exercising your privacy rights

To exercise these rights, contact us at pat@clensclean.com.

7. Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.

8. Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or destruction. However, no internet transmission is completely secure and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Your continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this privacy policy or our data practices, please contact us: